Welcome to NexaBuild PCs
NexaBuild PCs – Terms & Conditions
1. Overview
By purchasing from NexaBuild PCs, you agree to the terms outlined below. All systems are custom-built, tested, and sold based on the specifications agreed upon before purchase.
2. Custom Builds
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All PCs are built to order unless otherwise stated
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Once parts are purchased or assembly begins, orders cannot be cancelled or refunded
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Minor component substitutions may occur only if necessary due to availability, with equal or better parts provided
3. Performance Disclaimer
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Performance results (FPS, benchmarks, etc.) are estimates based on testing and may vary depending on games, drivers, and system use
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NexaBuild PCs is not responsible for differences in real-world performance due to software or user settings
4. Testing & Quality Control
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Every system is fully tested for stability before delivery
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Stress tests and boot verification are performed to ensure functionality
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Systems are shipped or delivered in working condition unless otherwise stated
5. Shipping Policy
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PCs are packaged securely to reduce shipping risk
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Risk of loss or damage transfers to the carrier once shipped
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Any shipping damage must be reported within 24 hours of delivery with proof
6. Returns & Refunds
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Custom-built systems are non-refundable once production begins
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Returns are only accepted if:
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The system is defective on arrival
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The issue cannot be resolved through support
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The return is approved by NexaBuild PCs
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Buyer’s remorse or incorrect expectations are not valid reasons for return
7. Warranty Policy
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Hardware defects under normal use may be eligible for repair or replacement
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Warranty does NOT cover:
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Physical damage
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Misuse or modification
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Overclocking damage
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Liquid damage
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Third-party repairs or tampering
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8. Customer Responsibility
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Buyers are responsible for ensuring correct usage and setup
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Proper power, cooling, and maintenance must be maintained by the user
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NexaBuild is not responsible for damage caused by misuse or external factors
9. Support
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Basic support is provided for setup and troubleshooting
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Customers are encouraged to contact NexaBuild PCs before making modifications
10. Agreement
By purchasing, receiving, or using a NexaBuild PC, the customer agrees to all terms listed above.