Privacy Policy

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NexaBuild PCs — Privacy Policy

Last updated: 04/24/2026

1. Introduction NexaBuild PCs ("we", "us", "our") values your privacy. This policy explains what personal information we collect, why we collect it, how we use and share it, and your rights. By using nexabuildpcs.com and related services, you agree to this policy.

2. Information we collect

• Information you provide:

  • Account info: name, email, password, phone number, billing/shipping address.

  • Order details: products, preferences, custom PC specifications, payment confirmation (we do not store full payment card details unless you explicitly authorize tokenized storage).

  • Support communications: messages, chat transcripts, warranty/repair requests.

  • Marketing preferences and opt-ins.

• Automatic/Technical information:

  • Device and browser data, IP address, operating system, page views, referring/exit pages, clickstream data, errors, and performance metrics.

  • Cookies, web beacons, local storage, and similar technologies.

• Third-party and public sources:

  • Payment processors, shipping carriers, fraud prevention services, and social login providers may supply additional data.

  • Publicly available information or data from partners (e.g., address verification).

1. How we use your information

• To process and fulfill orders, take payments, ship products, and provide customer service.

• To communicate about order status, support requests, account activity, promotions (if opted in), and policy updates.

• To improve, personalize, and optimize our website, product recommendations, and marketing.

• To prevent fraud, enforce terms, comply with legal obligations, and protect rights and safety.

• To analyze site usage, perform analytics, and run A/B tests.

1. Legal bases for processing (if you are in the EEA)

• Performance of a contract (order processing, shipping).

• Consent (marketing, cookies where required).

• Legitimate interests (fraud prevention, site improvements, direct marketing where balanced with your rights).

• Legal compliance.

1. Cookies and tracking

• We use cookies and similar technologies for site functionality, analytics, personalization, and advertising.

• You can manage cookie preferences via our cookie banner/settings or through your browser settings. Disabling certain cookies may impact site functionality.

1. Sharing and disclosure

• Service providers: payment processors, hosting providers, shipping carriers, CRM/marketing platforms, analytics providers, and IT support.

• Legal and safety: to respond to lawful requests, enforce our policies, or protect rights and safety.

• Business transfers: in connection with a merger, acquisition, or sale of assets.

• With your consent or at your direction.

1. Third-party links and services

• Our site may contain links to third-party sites and embed third-party services. We are not responsible for their privacy practices. Review their policies separately.

1. Data retention

• We retain personal data as needed to provide services, comply with legal obligations, resolve disputes, support business operations, and fulfill the purposes described. Retention periods vary by data type; for example, order records are kept for tax and warranty purposes (commonly 3–7 years).

1. Security

• We use administrative, technical, and physical safeguards to protect personal data (e.g., encryption in transit, access controls). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

1. Your rights and choices Depending on your jurisdiction, you may have rights including:

• Access: request a copy of personal data we hold.

• Correction: update inaccurate or incomplete information.

• Deletion: request deletion, subject to legal exceptions.

• Portability: receive your data in a structured, commonly used format.

• Restriction/objection: object to or request restriction of processing (including marketing).

• To opt out of marketing at any time via unsubscribe links or contacting us.

• To withdraw consent where processing is based on consent.

• California residents: rights under the CCPA/CPRA (right to know, delete, opt-out of sale/sharing, nondiscrimination). To exercise rights, contact us at the address below. We may verify requests and respond per applicable law.

1. Children

• Our services are not directed to children under 16. We do not knowingly collect personal data from children under applicable minimum ages. If you believe we collected such data, contact us to request deletion.

1. International transfers

• We operate in [your country/region]. Personal data may be processed in other countries where our service providers operate. We use safeguards such as standard contractual clauses or other lawful transfer mechanisms where required.

1. Changes to this policy

• We may update this policy. We will post the revised policy with an updated "Last updated" date and, where required, notify you of material changes.

1. Contact us For questions, requests, or privacy concerns, contact: NexaBuild PCs Email: nexabuildsupport@gmail.com Mail: 17834 danby dr sw rochester wa 98579 

Optional: Additions for payments and warranties

• Payments: We use [Payment Processor Name, e.g., Stripe/PayPal]. Payment details are processed by the processor; we only store tokens or limited billing metadata.

• Warranty/repairs: We collect device/component serial numbers and repair history to provide warranty services.

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